Summary of your legal rights. See the box below for a summary of your key legal rights in relation to the services. Nothing in these terms and conditions will affect your legal rights.Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
The Consumer Rights Act 2015 says:
- you can ask me to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if I can’t fix it;
- if you haven’t agreed a price upfront, what you’re asked to pay must be reasonable; and
- if you haven’t agreed a time upfront, it must be carried out within a reasonable time.